Staff Directory

Staff Directory

Robb Zarges, Executive Director

Executive Director of CASA Project, Inc. and President at Kainos Coaching and Consulting, LLC. He has 25 years of nonprofit management experience most recently as Executive Director of Straight Ahead Ministries and Bridge Over Troubled Waters in Boston, MA. Robb has earned a PhD in Organizational Leadership and Masters of Arts degree in Counseling. He is an adjunct professor of nonprofit management at Clark University’s graduate school.

The facilitation of strategic planning, coaching nonprofit managers, board development, organizational development, program evaluation, and fund development are numbered among his work. Robb is considered an expert in executive transitions (especially founder to executive transitions), outcome measurement and program design.

Robb has served on the Board of the YMCA, Worcester Youth Center, Common Ground Worcester, The Hope Center, and The National Network of Youth. 

Robb lives in Worcester with his wife Suzanne and has four children.

He can be reached via email  and at 508-757-9877 x. 110.

Lynn Tesconi Barrieau, Assistant Director

Lynn Tesconi graduated from Providence College with a B.S. in Special Education and Health Administration. She earned a Masters Degree in Counseling from Fitchburg State College and teaches Psychology part-time at Mt. Wachusett Community College. Lynn joined the CASA staff in April 2001 and she currently manages the case supervisors. She can be reached via email and at 508-757-9877 x 109.

James Steele, Advocate Supervisor

Jim joined CASA as a volunteer in 2010 after a 32 year career at UPS. Jim brings a wide range of experience in union relations, management development and business processes to CASA. Jim was added to the CASA staff in the fall of 2011 and supervises cases in the Worcester Juvenile Court. He can be reached via email at and at 508-757-9877 x 111.

Dianne Starkey, Advocate Supervisor

Dianne joined CASA as a volunteer in 2010. She is a graduate of Anna Maria College with a degree in Early Childhood Education and has done graduate work at Wheelock College. She was one of the co-founders of Bay State Child Care Food Program, which was responsible for 7,000 Massachusetts children receiving healthy meals while in childcare. Dianne was also the director and educator of her own program, Holland Family Child Care for 15 years. Dianne is a volunteer with Horizons for Homeless Children and is a trainer for the Mass. Office of Early Care and Education. She is a president of the Worc. Area Assoc. for the Education of Young Children. Added to the CASA staff in March 2012, she is a case supervisor for the Worcester Juvenile Court. She can be reached via email at and at 508-757-9877 x 105.
Nicole Torres-Pagan, Advocate Supervisor

Nicole joined CASA as a volunteer in July 2013 and was added to the CASA staff as a Case Supervisor in March 2015. Nicole has a Bachelor's Degree in Professional Writing, English, and will be completing her Law Degree from the Massachusetts School of Law in December 2015. Nicole has had an extensive background with the Department of Children and Families and the foster care system since 2005. She can be reached at and at 508-757-9877 x 104. 

Kerriann Fagerquist, Advocate Supervisor

Kerriann has a Bachelor's degree in Criminal Justice from Anna Maria College.  She was a police officer for 15 years - first in Holden and then Sudbury. She has been home caring for her two children for the past 3 years.  Kerriann will supervise cases in Leominster and Fitchburg. She can be reached at and at  508-757-9877 x 107.

Sue Maly, Advocate Supervisor

Sue earned her Master of Arts degree in Criminal Justice from Curry College.  Her 31-year, federal law enforcement career began with serving five years of active duty in the US Air Force. She then worked 26 years as a Deputy US Marshal with the US Marshals Service, and an Assistant Special Agent in Charge with NOAA Office of Law Enforcement.  She began as a CASA volunteer January 2016, and joined the staff as an Advocate Supervisor January 2017.  She can be reached at and at 508-757-9877 x103.

Fernanda Suggs, Advocate Supervisor

Fernanda is a recent graduate of Worcester State University with a B.A. in Sociology/Spanish and received her Associates degree from QCC in 2015 with AA in Human Services. She was born and rasied in Guatemala; she came to the United States in 2004 and on July 27, 2016 she became a United States citizen. Fernanda can be reached by email at and by phone at 508-757-9877 x 113.

Ray Austin, Advocate Supervisor

Douglas Stark, Director of Community Resources

Doug graduated from Gordon College with a B.A. in Business/Economics. He earned his M.B.A. from Boston College with a Finance/Marketing concentration. Doug has run his own small business consulting firm for over 30 years. He has extensive experience as a foster Dad and is licensed as an intensive care foster home provider. He has a passion for helping children in foster care and knows first hand the important role CASA volunteers can play in the lives of foster children. Doug can be reached via email and at 508-757-9877 x 106.

He hopes you will consider joining as a CASA volunteer. 

Susan Meagher,  Case Manager/Trainer

Susan earned her Master’s in Human Services from Springfield College. She worked for 10 years in residential treatment facilities with abused and neglected children. She was the Director of a group home for adolescent girls in Derry, NH for eight years. She then worked for CASA of NH for 20 years as a Program Director. While in NH she also taught courses for foster parents for 15 years through Granite State College and worked for 10 years at the Nashua Youth Council as an intake worker in their Court Diversion Program for youth. Susan can be reached at and at 508-757-9877 ext. 112. 

Kris Wilhelmy, Case Assistant

Kris is a former paralegal who joined the CASA staff in 2006 as a part-time case assistant. Kris assists the case supervisors in maintaining the CASA database and case files, coordinating the donor database and one thousand other things that keep the office running smoothly. She can be reached via email and at 508-757-9877 x 102.

Mary Sacksteder, Finance and Office Manager

508-757-9877 x 101.

Carolyn Hoey, Development Associate

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